FYI Notices from City Hall

4/29/2022 - Message from Mayor Bruce Harrel re Unauthorized Encampments Reporting etc.

Greetings!

Thank you for contacting me. I am humbled to work with you and help move Seattle forward. We have received your message and my staff and I will review your comments. As you can imagine, after the inauguration, we have received a higher than usual volume of emails. We do appreciate your patience, as we work to review your comments and address your questions or concerns.

For your convenience, I am including contact information for the City's Customer Service Bureau, which includes a comprehensive list of services offered by City departments. Please visit their webpage, as well as the City's COVID-19 Resources and Information page, for more guidance.

Unauthorized encampments

As part of our work to better track the impacts of the homelessness crisis and ensure an organized response, I ask that you please fill out this form http://www.seattle.gov/customer-service-bureau/ (scroll down to “Unauthorized encampments” under the Popular Services section). This helps ensure the City acknowledges, logs, and focuses on providing needed resources to this issue—deploying the right departments and teams for the specific issues you raise, as quickly as we can. We would really appreciate it if you would continue to use this form in the future, as new issues arise.

One Seattle Day of Service

My office is launching the City's first One Seattle Day of Service on Saturday, May 21; it will be a wonderful opportunity for our community to come together and participate in various volunteer activities. These include trash and litter cleanup, graffiti removal, community gardening, and other beautification and restoration projects throughout the city. Please visit this page to find out more information and register for the Day of Service.

If you have an urgent request, feel free to call my office at 206-684-4000. If you have a scheduling request, use this link to Request the Mayor to Attend an Event.

Together, we will work to restore our city and build the Seattle we all want to see.

Mayor Bruce Harrell

FIND IT, FIX IT REPORTING TOOL

http://www.seattle.gov/customer-service-bureau/find-it-fix-it-mobile-app

Android users can download the app from the Google Play Storeand iPhone users can download it from the App Store.

With Find It, Fix It, reporting an issue is as easy as snapping a photo with your smartphone, adding detailed information, and hitting submit.The map's "drag and drop" feature or the phone's own technology can be used to pinpoint the location. The app offers the following service request categories:

• • Abandoned Vehicle: Report vehicles parked in a public right of way more than three days.

  • Bike or Scooter Share Issue: Report a parking or maintenance issue with a shared bike or scooter.

  • Clogged Storm Drain: Report a clogged storm drain.

  • Dead Animal: Report a dead animal for pickup by animal control officers.

  • Graffiti Report: Report graffiti, including what it is on — parking meter, utility pole or building — so it gets automatically routed to the appropriate department for response.

  • Illegal Dumping: Report illegal dumping — junk, garbage or debris — on public property, including roadsides, open streets and paved alleys. This includes discarded needles and bio-waste.

  • Overgrown Vegetation: Report overgrown vegetation in public right of way areas or on City property.

  • Parking Enforcement: Make an inquiry regarding a parking concern.

  • Pothole: Report a pothole.

  • Sign and Signal Maintenance: Report damaged street signs and malfunctioning traffic signals.

  • Streetlight Report: Report a streetlight outage or damaged streetlight.

  • Other Inquiry: This miscellaneous category is for making an inquiry or request not listed above, which will be processed by the City's Customer Service Bureau. Mobile users should choose this category to provide feedback.

Once you download and use Find It, Fix It, feel free to submit feedback using the app's "other inquiry" category, found under the "New Request" icon.